2-27-12; Ergonomics Program Management Decreases Workplace Injuries

With the economy recovering slowly, employers continue to watch as profit margins decrease. Even with only one injury, workers’ compensation (WC) costs can deplete employers’ financial assets at an alarming rate. Although the incidence of workplace injury has decreased by 50% since 1991, medical costs continue to increase and have tripled since 1982 (Bureau of Labor & Statistics). Interest in innovative WC management strategies continues to grow as employers struggle to reduce work-related injuries and their associated costs.

As part of this strategy, it is vital that during the healing process, injured workers continue to perceive themselves as valued employees and remain connected to the workplace. Establishing return-to-work goals immediately after an injury and providing timely information to treating physicians relative to physical job demands and transitional duty opportunities are critical for a successful return-to-work outcome. In fact, statistics show that when an injured worker is out of the workplace for as little as six to twelve weeks, there is only a 50% chance of that worker successfully returning to work. When that time lag increases to six months out of work, the chance of successful return to work to the date of injury employer becomes rare, and it is highly likely vocational case management may be needed to effect successful case resolution.

Ergonomics: Ergonomics is the perfect tool to utilize in minimizing workplace injuries and keeping costs in check. Implementing ergonomics will not only lower risk of injury to workers, it also frequently increases employee productivity, product quality, and morale. Ergonomics should be viewed as part of a continual program for process improvement, allowing flexibility to meet workforce changes. An Ergonomic Assessment (i.e., job analysis) enhances communication with any treating physician, setting forth pertinent job demands information that is essential in the return-to-work process.

The physician can use the Ergonomic Assessment to:

      Determine work-relatedness based on the analytical data supplied;

      Determine if the worker can  return to the same job; and

      Determine transitional or permanent work restrictions.

The employer can then strategically use that same Ergonomic Assessment to:

      Identify light or transitional duty throughout the workplace facility;

      Identify accommodations that could be made for injured workers; and

      Ensure workers are being placed into positions that do not exceed their restrictions and/or physical capabilities.

Furthermore, savvy employers position themselves in a proactive mode, using ergonomics to identify risk factors throughout the facility prior to any occurrence of injury. 

How can the employer be sure that there is a return on investment with this type of approach? The proof is in the pudding, or in this case, in the melting pot of ergonomic success stories from a large assortment of companies, including Dow Chemical; Intel Corporation; Duracell; L.L. Bean; Rockwell Automation; Quad Graphics, Inc.; and HON Industries. Following implementation of Ergonomic Assessments as part of ergonomics programs, each of the above-named companies have reported significant reductions in workplace injuries and WC costs. 

Causation: An Ergonomics Team can be instrumental in assisting employers with reduction of injury and associated costs. Case in point: Encore ergonomic assessments are frequently requested when causation is questioned. The written ergonomic assessment report has proven to be instrumental in assisting the physician to make an objective decision about the causality of an alleged work-related claim. For just one Encore customer, this resulted in a WC claim cost savings of $30,000 over a two year period, with a return on investment of 7:1. 

On-site Ergonomics: Working on-site at an employer, Ergonomic Teams frequently implement a comprehensive program to identify risk and, as part of that process, provide Ergonomic Assessments to document implementation of changes and reduction of risk factors. Case in point: the focus of one Encore employer program was to perform a plant audit to assess ergonomic risk and identify where injuries or symptoms were reported. Job physical demands were recorded for each job in the plant. Need for ergonomic changes were prioritized by injury occurrences and a plan was developed to affect the most employees in a systematic fashion. Communication with employees was also a priority, and weekly updates to the ergonomic communication board showed progress of the changes and invited employee input and participation. Over an 18-month time period following implementation, the employer realized an $180,000 reduction in WC costs. This ergo program produced a return on investment of 3:1.  In yet another mid-sized manufacturing company in southeast Wisconsin, Encore implemented a program wherein, over a six year period, the employer reported a 63% reduction in WC costs.

Summary: Successful injury management strategies require strong commitment and consistent effort by all levels of company management, thereby maintaining the health and safety of the workforce and work environment.  In this challenging economy, can this process be justified?  Is the implementation of some type of ergonomics worth the investment? As noted above, the results provide clear evidence that the answer is “Yes!”

For more information, please contact Suzanna M. Tomich MS, OTR/L, CPE, Ergonomic Consultant, Encore Unlimited, LLC, mobile: 262-271-6955, stomich@encoreunlimited.com or Julie Brekke, Wisconsin Manager, Encore Unlimited, LLC, mobile: 715-574-2148, jbrekke@encoreunlimited.com.

2-27-12; With apologies to that “jerk”, comedian/actor Steve Martin….”THE NEW IL WC RATE SHEETS ARE HERE!! THE NEW IL WC RATE SHEETS ARE HERE!!

Along with being our lead MSA expert, Shawn R. Biery also manages and maintains a free IL WC rate sheet that is easy to read and works as a great desk reference for adjusters and risk managers. Shawn works hard to keep it accurate and up-to-date for our clients and readers. If you want one with the new published rates, simply email Shawn at sbiery@keefe-law.com and he will send it either via email or print/send/mail in full color.

It is hard to believe but in the past two years while we have all been worried about the economy and the “state” of this state, PPD benefit rates have been silently growing and the IWCC recently published new rates with not one but two retroactive changes to the PPD maximum rates. We find it impossible to believe the Illinois average weekly wage is climbing and truly feel someone has to look into how the calculations are performed. Please note the Commission’s website is contradicting itself by saying there were no AWW increases but they are increasing the rates any way.

Check your high wage rate files—the PPD maximums are different going all the way back to July 2010 now. Now that they have been posted the new PPD maximum rates, you have to retroactively change all reserves to reflect the new PPD rates. You will not be able to get settlement contracts approved using the old PPD rates for files affected by this change.

·         THE STATUTORY MAXIMUM PPD RATE FROM JULY 2010 to JUNE 30, 2011 WAS NOW RETROACTIVELY CHANGED TO $669.64. 

·         THE STATUTORY MAXIMUM PPD RATE FROM JULY 2011 to PRESENT WAS NOW RETROACTIVELY CHANGED TO $695.78.  

Curiously, the Illinois Workers’ Compensation Commission’s website still has the listing for those periods to explain there was no change in the maximums for the period where they now list changes. As we outline above, the website says no increases occurred to the Statewide Average Weekly Wage—someone, somewhere might be able to explain this but we have received no comment so far.  For reference the IWCC website still says:

·         ** As provided in Section 8(b)4, there is no increase in the maximum benefit rates for 7/15/10 - 1/14/11 because the CY SAWW decreased.

·         ^ As provided in Section 8(b)4, there is no increase in the maximum benefit rates for 1/15/11 - 7/14/11 because there was no increase in the SAWW since 7/15/09 - 1/14/10.

Those notes are obviously incorrect since they have increased maximum benefits rates for both of those periods now. With respect to the recent changes, it is this type of retroactive increase to costs placed solely upon Illinois employers which provides fuel for the organizations which point to Illinois as an example of states which are unfriendly to business.

We welcome your thoughts and comments. Please feel free to post them on our award-winning blog or you can LiveChat about it—information on LiveChat is on our website; see below. This article was researched and written by Gene Keefe, J.D. & Shawn R. Biery, J.D., MSSC. For a free and updated copy of Shawn’s Illinois WC Rate Sheet, please email Shawn at sbiery@keefe-law.com.

2-27-12; Appellate Dislocation in IL WC--the Shoulder Bone is No Longer Connected to the Arm Bone

The Illinois WC Defense Community continues to reel from one of the strangest/weirdest/oddest rulings in over a century of IL WC law—our Appellate Court, Workers’ Compensation Division rules injuries to the “shoulder” cannot be compensated as being part of the “arm” and are now, by law, a part of the “body as a whole.” This ruling has to be unique, unexpected and unmatched across our country—is there any state that routinely provides only “body as a whole” benefits for shoulder injuries?

Before you consider jumping out a window, relax. All that has actually happened if this decision remains “new” law is there won’t be a PPD credit to the Illinois employer for shoulder injuries, assuming anyone knows what a shoulder might now be (see our further analysis below). In our view, when/if the ruling becomes final, reserves on some shoulder claims may have to be technically changed to reflect BAW values rather than arm values. Please note an ‘arm’ in Illinois WC is worth 253 weeks while BAW is worth 500 weeks—we don’t feel the veteran Arbitrators and Commissioners are going to suddenly award double PPD values for the new “shoulder” claims by switching to BAW but one never knows. Please note this award, if it was given at the IWCC’s new max PPD rate, would give this claimant a whopping $113,397.41. No state in the United States provides anything close to that much money for a shoulder surgery with a full duty return.

Please also note claimant could conceivably have another shoulder surgery and get another 25% BAW or the equivalent of about 50% more LOU of the arm. And then another surgery for another 25% BAW or the equivalent of 50% more LOU arm. And then another 25% BAW or the equivalent of 50% more LOU arm. We have claims in our office right now where claimants have two and three shoulder revisions with a total shoulder replacement at the end. We ask our readers the silly question—if such claimants have three and four surgeries, can they ask for 95% BAW or the equivalent of about 200% LOU of the arm??? Can they ask for 125% BAW?

One can also wonder if the Big Three—Governor Quinn, Senate President Cullerton and House Speaker Madigan are going to be happy to hear their WC reform efforts are being stymied in the courts—it would take the legislature and Governor about an hour to completely reverse this concept by simply providing PPD credit for BAW awards. We hope they are listening because we know lots of our business leaders and KC&A clients don’t consider this news to be encouraging to the business/jobs climate in our state.

Why did this happen? The ruling basically contradicts over a hundred years of WC law and practice in this state—shoulders have always been viewed as part of the arm. For reasons we outline below, we don’t feel the ruling makes common or more important, medical sense. We have advised our readers there is what we consider to be a mildly eccentric group of Illinois Plaintiff-Petitioner lawyers who may have the ears of our reviewing courts. These lawyers regularly, routinely and legally donate to judicial campaigns and trust us, their legal theories receive careful attention and consideration when presented to the IWCC and then our judiciary at every level.

For one other example, this unconventional group of Plaintiff-Petitioner lawyers are trying to have vocational rehabilitation magically transform into medical care! Why?—well, employees get to choose medical care, sort of and if voc rehab turns into medical care, IL employers won’t be able to defend themselves in major claims. The Illinois WC Commission has already signed onto this nutty theory in one ruling and we will have to wait and see if this concept makes it to the higher courts to become law, like this shoulder-as-BAW concept just did.

The problems we feel arise from these peculiar theories reaching our jurists is various:

v  The theories of the Plaintiff-Petitioner bar all make sense to them but they truly don’t vet them to the other side of the matrix to obtain any perspective on what everyone wants from judicial changes to our law;

v  Some of the theories truly aren’t well-thought out and are unquestionably controversial;

v  No one knows what the true cost of the theories will be to Illinois business and government entities—the reviewing courts don’t and can’t hold legislative hearings to measure such things;

v  These ITLA members want to strike-while-the-iron-is-hot and “un-reform” the IL WC reforms while they are politically empowered to do so, and

v  All of it gives outsiders the impression our Illinois reviewing courts are one-sided or “run” by the Plaintiff-Petitioner bar—we feel this creates anti-lawyer and anti-litigation sentiment particularly among our business leaders.

We caution all of the members of our Appellate Court, Workers’ Compensation Division are veteran and knowledgeable jurists. Many of them have encyclopedic recall of important rulings. They are not beholden to anyone and make the rulings they feel best on the facts and the law. But on this extraordinarily unusual, controversial and unprecedented decision, we respectfully and completely disagree with the Court’s members’ ruling and its underlying reasoning. We also don’t think there was any compelling reason for them to create the confusion this ruling is certain to cause.

In Will County Forest Preserve District v. IWCC, (No. 3-11-0077WC, issued February 17, 2012), the Illinois Appellate Court, Workers’ Compensation Division was faced with a claimant who suffered an injury to his shoulder. He underwent a shoulder injury with uneventful surgery. He returned to work to work full duty. There was no dispute claimant already received 15% LOU of the same arm in a prior settlement. If you know Illinois WC law, awards and settlements under Section 8(e) of our IL WC Act provide for a “credit” to the employer for a second, third or successive injury from any prior settlement or award. So for example, in this claim, Petitioner would have to receive an award or settlement of 50% LOU of the arm to actually receive 35% PPD at present. To get the odd streak moving forward, a now-retired Arbitrator issued a PPD award for the shoulder/arm injury under a different section of our Act. He provided claimant 25% “body as a whole” under Section 8(d-2) of the Act for this shoulder injury. In so doing, the Arbitrator first awarded a ton of money in permanency for someone who was back to full work at the same rate of pay. The Arbitrator also noted there would be no statutory credit given to the employer for the prior settlement of 15% LOU of the same arm—Section 8(d-2) doesn’t have such a provision.

In effect, we feel this award was the equivalent of 64.4% LOU of the arm for a relatively routine surgery with a full duty return! In other states, claimants with such injuries and recoveries might receive nothing in permanency due to the full duty return without any loss of wages—in Illinois, our hearing officers and reviewing courts probably gave him a tax-free PPD bonus equivalent to about two years of regular pay!

The Illinois Workers’ Compensation Commission quickly affirmed the Arbitrator with even the management member signing off on this concept. The Circuit Court confirmed the Commission ruling. The Appellate Court unanimously affirmed. To do so, someone pulls out two dictionaries and they point out the “arm” is to now be defined as the part of our bodies between the shoulder and the wrist. Therefore, the shoulder is determined to have lost its “arm-ness” and is now moved back to the body.

What a complete and hilarious mess!!!???? There are so many things weird/eccentric and odd about this concept it is difficult to know where to begin. In no particular order:

Ø  Won’t this now make all “hip” injuries into “body as a whole” too? Isn’t the “leg” the part of the body between the hip and the ankle? Isn’t that going to make things even more confused and unpredictable?

Ø  We have had about 103 years of IL workers’ comp claims in our state—shoulder injuries have routinely been handled as loss of use of the arm, as they are in all states.

Ø  Section 8(d-2) of our IL WC Act was not part of the original WC legislative scheme and was added in the mid-1980’s—did shoulder injuries previously fall into a WC netherworld where no PPD benefits were owed? Could employers sue the claimants with pre-8(d-2) shoulder awards to get their money back?

Ø  Right now, if you look at Q-Dex®, the long-time database for IL WC injury values at http://www.qdex.com, they have a category called Arm/Shoulder and, over the years, they list thousands and thousands of values for “arm” awards resulting from shoulder strains/surgeries/replacements—now they are going to have to change that database, sort of/maybe? Should they have a new Shoulder/Body as a Whole category?

Ø  What, pray tell, is the legal definition of the shoulder? Isn’t it where the humerus or the biggest bone in your arm is attached to your scapula—if you break or fracture your upper humerus at the “shoulder” isn’t that an arm bone injury or is it now a “body as a whole” injury?

Ø  Similarly, if you dislocate/separate your humerus or arm bone from the joint, is that an arm injury or a “shoulder” injury? Is it a “shoulder separation” or a “body separation”?

Ø  If you rupture your bicipital tendon, it affects an “arm” muscle where it attaches at or below the “shoulder” joint—is that an arm injury or a “body as a whole” problem?

Ø  Please note an “arm” amputated at the “shoulder” is covered in Section 8(e) of the Act and merits 70 weeks in additional benefits from our legislature—from that concept, it would appear the legislature felt the arm and the shoulder were one body part. Is an “arm” amputated at the “shoulder” now a “body as a whole” amputation? Does the injured worker get 323 weeks for loss of the arm or 500 weeks for loss of the body?

Ø  Numerous defense clients and other observers have pointed out this is all covered in the concept of impairment ratings—an injury to the shoulder of the type suffered by this claimant that might cause arm impairment at a 20% level could be considered an impairment to the body at perhaps a 5% level. This again puts new emphasis on the need for insurance carriers, TPA’s and defense attorneys to start using impairment ratings.

All of this makes us think how funny it is to keep hearing our hapless Governor telling Illinois business and anyone who will listen our WC system was reformed and costs are going down to then hear a claimant is getting 64.4% of the arm for an operated shoulder where he is back to full work at the same rate of pay. Sure, our business leaders truly believe you, Gov. Sure, someone has told Illinois Supreme Court Chief Justice Kilbride about these issues and he has relayed that economic/political concern to the courts below. Sure.

Finally, please also note the ruling isn’t yet final—it may be recalled by the Court and revised or amended. It can be certified for further appeal to the Illinois Supreme Court. As we outline above, the Illinois legislature to “reverse” it with one sentence providing BAW credit. But we were made aware another defense firm said this ruling when and if it goes final won’t affect current claims—we completely disagree with that advice. It is our reasoned legal opinion this ruling, if it becomes final, will affect any and all pending shoulder claims. All reserves are going to have to be modified. We feel it will be very difficult and unpredictable to tell our readers how to reserve shoulder injuries for the reasons we outline above.

Is it okay to play with Monopoly© money in IL WC? The new ruling is on the web at http://www.state.il.us/court/opinions/WorkersComp/2012/3110077WC.pdf. We appreciate your thoughts and comments. Please post them on our award-winning blog at www.keefe-law.com/KCAblog